Last updated June 2025

Privacy policy

I. General Information


ZeroID Labs Ltd. (“we”, “us”) values your privacy when you visit kash.bot and its subdomains. This Privacy Policy explains how we collect, use, and protect your personal data when you use our websites or services, interact with us directly (such as via email or forms), or connect wallets or third-party apps that use our APIs.


Personal data means any information relating to an identified or identifiable individual. Processing includes collecting, storing, using, or deleting such data.

If you provide us with personal data about others, you are responsible for obtaining their consent and informing them about this policy.

We comply with the EU General Data Protection Regulation (GDPR), though applicability may vary per case.


II. Controller Contact Information


ZeroID Labs Ltd.

Wareham Road, BH166FA

Poole, Dorset

United Kingdom

legal@zeroid.io


III. Categories of Data We Process


  1. Technical Data

    Collected automatically when visiting our site, including anonymized IP address, page views, session time, user engagement, device or browser info. Used to ensure site functionality and security.


  2. Communication Data

    Collected when you contact us via forms, email, surveys, or other channels. Includes your messages, metadata (timestamps, channels), and ID verification data if applicable.


  3. Master Data

    Basic profile data for users or business partners. This may include your name, email, phone, address, date of birth, nationality, social handles, ID copies, blockchain addresses, payment details, role, and consents.


  4. Behavioral and Preference Data

    Collected to improve services and personalize your experience. Includes website interactions, third-party demographic or shopping info, and engagement metrics.


  5. Other Data

    May include photos or video recordings from events, building access logs, or documents related to legal and administrative processes.


  6. Data from External Sources

    We may receive data from public records, business partners, your employer, legal or financial institutions, and media sources.



IV. Purpose of Processing

We process your data to:


  • Communicate with you

  • Fulfill or administer contracts

  • Maintain system and physical security

  • Comply with legal and regulatory obligations

  • Manage risk, governance, and business development



V. Legal Basis

Data is processed on one or more of the following legal grounds:


  • Your consent

  • Contractual obligations

  • Legal or regulatory compliance

  • Protection of vital interests

  • Legitimate interest such as business efficiency, service improvement, and lawful marketing



VI. Disclosure to Third Parties


  • Service providers who assist with IT, marketing, legal, logistics, etc.

  • Contractual partners when necessary

  • Legal authorities when required by law

  • Social platforms via optional plug-ins (e.g., Twitter, Discord)



Use of social plug-ins is optional and not activated by default.


VII. Data Transfers Abroad

Your data may be transferred to jurisdictions outside the EEA that may not offer the same level of protection. These transfers are only made with adequate safeguards such as Standard Contractual Clauses.


VIII. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations. Once no longer needed, data is securely deleted.


IX. Security

We implement technical and organizational measures to protect personal data. However, no system is fully immune from cyber-attacks or unauthorized access.


X. Wallets and Tokens

Users may connect blockchain wallets to view transactions. We do not provide custody services or access wallet contents. Users are solely responsible for their wallet and related activity.


XI. Your Rights

You have the right to:


  • Access your data

  • Rectify inaccurate data

  • Request erasure

  • Restrict processing

  • Request data portability

  • Withdraw consent at any time



You may also object to processing under certain conditions. Contact legal@zeroid.io to exercise these rights. We may require identification to prevent misuse.


XII. Tracking and Analytics

We use tools such as Google Analytics for site optimization and content analysis. You may opt out through device settings or browser privacy tools.


XIII. Age Restrictions

Use of our services is not permitted for individuals under 18. If a minor has submitted data, please contact us so we can remove the information and prevent future access.


XIV. Updates to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.